Sales Consultant Program
Regardless of experience level, there are always more skills a salesperson can develop and master. The Sales Consultant Program is a two-part program that will teach salespeople how to confidently navigate almost any situation, whether in-person, over the phone, or digitally, while generating sales and leads. Taught by industry experts with decades of experience, students will master the skills needed to become the future leaders of their dealership. This package bundles the Sales Consultant I and II courses at a reduced rate.
Introductory Pricing Now Available
NCMi's Sales Consultant I course focuses on helping both new and experienced salespeople develop the skills and work habits that lead to predictable, consistent growth. In the retail automotive environment, the sales consultant is an essential piece in the sales process. By learning and implementing the key procedures, best practices, and strategies that are proven to work in any marketplace, your team will be prepared to move more units while growing their earning potential. Our courses are designed to promote interaction between veteran instructors and your industry peers. We believe this environment ensures all students get the personalized attention they need to retain the critical skills necessary to succeed back at the dealership. In this course, students will experience instructor-led interactive discussions, participate in interactive role playing and group activities, and learn how to master the art of new and used vehicle sales.
This course is exclusively offered virtually through NCM eLearn.
Class Length: 1 Day
Key Objectives & Competencies:
- In-person and phone communication skills that drive sales
- Sales processes and systems for any dealership size
- Buyer personas and how to work with a variety of customer types
- Time management and accountability
- How to handle and overcome objections
- Digital, phone, and in-person lead handling
- How to sell off-brand vehicles
- Learning to build value propositions
- How to sell opportunities
New Virtual Training Sessions Now Available for This Course**
**Full classes take place over 2 weeks
NCMi's Sales Consultant II course continues building on the foundations from Sales Consultant I, focusing on helping both new and experienced salespeople develop the skills and work habits that lead to predictable, consistent growth. Sales Consultant II has been designed to improve a salesperson’s inbound and outbound phone skills, but also introduces modern, digital techniques that are required to compete in today’s automotive landscape – including texting, email, and video. In the retail automotive environment, the sales consultant is an essential piece in the sales process. By learning and implementing the key procedures, best practices, and strategies that are proven to work in any marketplace, your team will be prepared to move more units while growing their earning potential. Our courses are designed to promote interaction between veteran instructors and your industry peers. We believe this environment ensures all students get the personalized attention they need to retain the critical skills necessary to succeed back at the dealership. In this course, students will experience interactive, instructor-led discussions, participate in interactive role playing and group activities, and learn how to master the art of new and used vehicle sales.
This course is exclusively offered virtually through NCM eLearn.
Class Length: 1 Day
Key Objectives & Competencies:
- Developing and utilizing word tracks
- Effective phone communication skills that drive sales
- Modern communication techniques
- Sales processes and systems for any dealership size
- Digital lead handling
New Virtual Training Sessions Now Available for This Course**
**Full classes take place over 2 weeks
Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.
Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification or failure to attend the course within 6 months, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.
GMEP: A $3,000 nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 deposit is deducted.
- Cancellation on or before Session 1: 100%
- Cancellation on or before Session 2: 60%
- Cancellation on or before Session 3: 30%
- No Refund will be awarded after completion of Session 3