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SUCCESS IS A FORMULA:
YOU PLUS US

NOT YOUR AVERAGE CULTURE

NCM has focused consistently on finding innovative ways to help our clients improve their business. To help accomplish this, we are always on the look out for new employees who bring fresh perspectives, knowledge, and experience to our team. Interested in joining our team? Take a look at the current job openings below and the benefits employees receive. If we don’t have any current openings listed, please feel free to submit your resume to [email protected]

Extras! Extras!
Extras! Extras!
Grow With Us
Grow With Us
100% Employee Owned
Extras! Extras!
Grow With Us
100% Employee Owned
I love NCM because they really do put their people first. During the pandemic they really showed their love and care for their associates and continued to support them through these turbulent times.
I've turned down opportunities with other organizations because I believe in what we do every day at NCM and look forward to what the future holds for us as we share and grow together.
Our company is people-centric with a prime focus always on its human capital in every area of our organization. Together we work as employee-owners to make NCM a great company with strong core values.
The culture is the result of a commitment that we all share, to the company, it's history, and to each other. I can’t imagine being anywhere else.
I love NCM not only because it is 100% Employee-Owned, but also because of the relationships you build with co-workers and clients.
Truly being an employee owner has been a great experience for me and I look forward to many more years!
What I love about NCM is the care and concern for every employee and client. NCM looks out for the best interests for the employees, putting our health and wellness above all other concerns.
NCM’s ESOP means I will be able to look forward to a comfortable retirement. It also makes me feel like I am part of NCM and part of the company decision making.
I love NCM because they really do put their people first. During the pandemic they really showed their love and care for their associates and continued to support them through these turbulent times.
I've turned down opportunities with other organizations because I believe in what we do every day at NCM and look forward to what the future holds for us as we share and grow together.
Our company is people-centric with a prime focus always on its human capital in every area of our organization. Together we work as employee-owners to make NCM a great company with strong core values.
The culture is the result of a commitment that we all share, to the company, it's history, and to each other. I can’t imagine being anywhere else.
I love NCM not only because it is 100% Employee-Owned, but also because of the relationships you build with co-workers and clients.
Truly being an employee owner has been a great experience for me and I look forward to many more years!
What I love about NCM is the care and concern for every employee and client. NCM looks out for the best interests for the employees, putting our health and wellness above all other concerns.
NCM’s ESOP means I will be able to look forward to a comfortable retirement. It also makes me feel like I am part of NCM and part of the company decision making.
I love NCM because they really do put their people first. During the pandemic they really showed their love and care for their associates and continued to support them through these turbulent times.
I've turned down opportunities with other organizations because I believe in what we do every day at NCM and look forward to what the future holds for us as we share and grow together.
Our company is people-centric with a prime focus always on its human capital in every area of our organization. Together we work as employee-owners to make NCM a great company with strong core values.
The culture is the result of a commitment that we all share, to the company, it's history, and to each other. I can’t imagine being anywhere else.
I love NCM not only because it is 100% Employee-Owned, but also because of the relationships you build with co-workers and clients.
Truly being an employee owner has been a great experience for me and I look forward to many more years!
What I love about NCM is the care and concern for every employee and client. NCM looks out for the best interests for the employees, putting our health and wellness above all other concerns.
NCM’s ESOP means I will be able to look forward to a comfortable retirement. It also makes me feel like I am part of NCM and part of the company decision making.

Software Sales Consultant
Missouri, Kansas City

The Software Sales Consultant is responsible for identifying, prospecting, and closing new business opportunities for our software products. They maintain close collaboration with clients, striving to understand their unique needs and delivering personalized solutions aimed at helping them attain their business objectives.

Duties and Responsibilities
• Sales and Pipeline Management:
    o Prospect and generate leads through various channels, including cold calling, networking, and inbound inquiries.
    o Qualify potential customers and manage the sales pipeline, ensuring accurate and timely updates in our CRM system.
    o Develop and maintain a deep understanding of our software products and their value propositions.
    o Generate regular reports on sales performance, forecasts, and key metrics.
• Consultative Selling:
    o Conduct in-depth needs analysis to understand the challenges and goals of prospective clients.
    o Present and demonstrate software solutions to clients, articulating their benefits and return on investment.
    o Provide expert guidance and consultation to help clients make informed purchasing decisions.
• Negotiation and Closing:
    o Develop and negotiate sales proposals and contracts, addressing customer concerns and objections.
    o Work to close sales and achieve revenue targets while maintaining a win-win relationship with clients.
    o Collaborate with internal teams, such as marketing, product development, and customer support, to ensure a seamless customer experience.
• Customer Relationship Management:
    o Establish and nurture long-term relationships with clients, ensuring their ongoing satisfaction and identifying upsell and cross-sell opportunities.
    o Provide post-sales support and assistance to customers as needed, helping to resolve issues and address their evolving needs.
• Product Knowledge:
    o Acquire in-depth knowledge of our software products, features, and functionalities.
    o Stay updated on industry trends, technology advancements, and competitor offerings.
    o Educate clients on the benefits and advantages of our software solutions over competitors.

Financial Coordinator
Missouri, Kansas City

The purpose of this position is to accurately accumulate all transactions for meetings and to create invoice templates for all the revenue generating divisions. This process includes processing Concur transactions, reconciling all meeting charges, and preparing the invoice template for billing.

Duties and Responsibilities
• Validate departmental charges.
• Interact with managers, sales, and other associates to resolve issues.
• Provide exceptional customer service to internal and external customers.
• Follow up with Operation Divisions to obtain necessary documentation for invoicing.
• Process transactions within Concur for multiple users.
• Assist in other areas as required.

Director of Business Development
Missouri, Kansas City

The Director of Business Development is responsible for identifying, evaluating, and executing new business opportunities that align with the company's strategic goals. This role involves building and maintaining relationships with key stakeholders, driving revenue growth, and contributing to the overall success of the organization.

Duties and Responsibilities
• Strategic Planning: Develop and implement a business development strategy that aligns with the company's goals and objectives. Collaborate with cross-functional teams to ensure alignment between business development initiatives and overall company strategy.
• Sales and Revenue Generation: Work closely with the sales team to drive revenue growth and meet sales targets. Develop pricing strategies and proposals for new business opportunities.
• New Business Identification: Identify and evaluate new business opportunities, partnerships, and alliances in multiple industries. Assess the feasibility and potential risks of new ventures. Collaborate with cross-functional teams to bring new ideas to fruition.
• Lead Generation and Prospecting: Identify potential clients, partners, and opportunities for collaboration.
Develop and maintain a robust pipeline of new business prospects.
• Relationship Building: Cultivate and maintain strong relationships with key clients, partners, and industry influencers. Attend industry events, conferences, and networking functions to establish a presence in the market.
• Team Leadership: Provide leadership and direction to the business development team. Set goals and objectives for the team and monitor performance. Foster a collaborative and innovative work environment.
• Market Research and Analysis: Conduct market research to identify new business opportunities and stay informed about industry trends. Analyze competitors and market conditions to develop a comprehensive understanding of the business landscape.
• Collaboration and Communication: Collaborate with internal teams, including sales, marketing, and product development, to ensure seamless execution of business development strategies.
• Communicate effectively with senior leadership and other stakeholders to provide updates on business development activities.
• Risk Management: Assess and mitigate risks associated with new business ventures. Ensure compliance with relevant regulations and industry standards.

Content Development Specialist
Missouri, Kansas City

Responsible for implementing a consistent, congruent, and well-defined blended learning program in support of the curriculum expansion initiative of the NCM Institute strategic plan.

Duties and Responsibilities
• Assists with implementing and maintaining NCM Institute’s strategic vision for education
• Works with Instructional Designer to effectively measure performance against Learning Objectives.
• Proactively researches and identifies industry content that may be relevant to our audience and incorporates into classes
• Writes and edits our curriculum resources and materials, engaging subject matter experts, research, and best practices as needed. Reduces workload on SMEs in content production.
• Monitors the NCM Institute Learning and Development Paths and Certification Programs for content that will create better retention and engagement.
• Ensures integration and adherence to NCM Institute materials format in order to provide a consistent experience for the client.
• Interfaces with our SMEs to gather feedback about what’s working well and where adjustments are be needed.
• Looks for trends in feedback to suggest content solutions that address root causes as well as immediate needs.
• Acts as final quality assurance for all program materials, ensuring our content is accurate, on brand, culturally relevant and responsive, consistent in look at feel, and accessible to a range of literacy levels
• Develops processes and systems (both human and technological) to create, manage, and distribute content

Accounting Manager
Missouri, Kansas City

The purpose of this position is to establish and maintain the general accounting functions. This involves overseeing and assisting in the daily activities of employees in the accounting department as well as the use of accounting knowledge and accounting principles to verify correct recording of the company’s business activities.

Duties and Responsibilities
• Manage and oversee the daily operations of the accounting department.
• Train, supervise and provide feedback to members of the accounting department.
• Responsible for being the liaison between the company and outside auditors.
• Review current processes and make recommendations accordingly to improve systems and procedures.
• Create and maintain a good working environment including building team morale in the accounting department.
• Monitor and analyze accounting data and produce financial reports or statements.
• Work with other departments to provide reporting and answer questions related to financial reports.
• Additional special projects, duties and responsibilities may be assigned.

Human Resources Generalist
Missouri, Kansas City

The Human Resource Generalist is responsible for performing HR-related functions on a professional level and works closely with senior management to support the overall mission of the organization. This versatile position requires a deep understanding of human resources principles, excellent communication skills, and the ability to handle a wide range of HR tasks. You will collaborate with employees and management to support the company's HR needs, promote a positive work environment, and ensure compliance with HR policies and regulations. This position carries out responsibilities in the following functional areas: HRIS system administration, HR analytics and reporting, onboarding/offboarding, employee engagement, policy implementation, and employment law compliance.

Duties and Responsibilities
• Provide timely, accurate communication and customer service to all levels of the organization; and recommend strategies to motivate employees
• Suggest new procedures and policies to continually improve efficiency of the HR department, and to improve employee experience
• Serves as the first point of contact and request response owner for all HR data reporting inquiries, provides high level of customer service. Acts as a thought partner for others trying to use or understand HR data and reporting.
• Owner/facilitator of the HR Data and HR reporting requests for UKG and other HR systems.
• Assists with the development of analytics dashboards that visualize data and provide analysis that is interpretable by technical and non-technical audiences.
• Tasked with enhancing and managing the UKG HRIS system in order to improve its efficiency and offer more seamless solutions for the organization. Addressing and resolving any workflow problems, notifications, or inconsistencies
• Reconcile/validate data entry to ensure data integrity, and serve as primary contact for report requests, data system feeds and analytics of HR records
• Serve as a point of contact for employee inquiries and concerns.
• Assist in the development and execution of personnel procedures and policies, providing guidance and interpretation for business operations
• Coordinate and process new hire on-boarding orientation, to include the completion of required forms, I-9 verification, and overview of benefit plans and programs
• Stay updated on HR laws and regulations to ensure company compliance
• Process employment verifications and unemployment claims in a timely manner
• Assist in annual open enrollment process. Ensures data is updated in HRIS system
• Acts as a backup to the employee benefit process.
• Other duties as assigned.

HR and Talent Coordinator
Missouri, Kansas City

The HR and Talent Coordinator is responsible for assisting in the coordination and implementation of various activities and programs that promote talent development and employee engagement. This role will contribute to the efficient and effective functioning of the HR department through administrative and coordination support across various HR functions. Responsibilities in the following functional areas: organization and talent management, employee engagement, organizational culture, HR programs and content, and HR administrative support. This role will also help celebrate the NCM culture and brand through special programs and communication methods.

Duties and Responsibilities
• Support employee engagement initiatives and activities, employee recognition and appreciation efforts, and internal HR communications and announcements.
• Support the design, development, and delivery of training programs that enhance the skills and knowledge of our employees.
• Manage, support, and analyze program evaluation criteria to measure training and engagement effectiveness.
• Coordinate training activities, tracking progress, and ensuring that our organization's workforce receives valuable learning opportunities to drive their growth and development.
• Assist in employee engagement projects by developing social media content, SharePoint posts, emails and other forms of media.
• Develop creative content for the Human Resources team.
• Assist in reinforcing the NCM culture and brand through programs, creative ideas and company communication initiatives.
• Administer, schedule, communicate, and prepare materials for training programs, workshops and seminars.
• Assist in the administration of learning management systems and other training and engagement platforms.
• Develop strong interpersonal relationships with employees and managers at all levels of the organization
• Stay updated on industry trends, best practices, and emerging technologies to ensure that our talent development programs remain relevant and effective.
• Keep existing resource materials and SharePoint up to date to reflect the newest information.
• Communicate status and manage incoming and outgoing requests from stakeholders.
• Other duties as assigned.

Dealership Accounting SME- Instructor
Missouri, Kansas City

The Dealership Accounting Subject Matter Expert (SME) Instructor role will be responsible for providing in-depth knowledge and expertise in the field of automotive accounting. This role requires a strong understanding of financial management, compliance, and industry-specific practices. They will provide subject matter expertise in dealership accounting to create, revise, and maintain course content for revenue stability and growth. In addition, they will teach classes that are primarily based on financial aspects of the dealership.

Duties and Responsibilities
• Provides dealership accounting SME for the NCM institute and content team, for development and maintaining institute and consulting products.
• An average of 10 days per month for teaching, SME work and content development for the NCM Institute classes and curriculum. Teaching will be focused on classes that are primarily based on financial aspects of the dealership.
• Performs consulting and private training to NCM clients as directed. This could include dealerships and OEM’s.
• Assists with development of new products for the NCM institute and programs teams.
• Assists and trains other instructors on dealership accounting practices.
• Meets revenue expectations for private training or consulting opportunities, generating approximately $150,000 in additional revenue for NCM per year.
• Assists the content team in creating custom learning content as needed for training opportunities.
• Continually and actively promotes NCM’s products and services in support of the clients’ needs, including the sale of NCMi course enrollments, private training, NCM’s virtual training platform and other education-related services, along with the products and services offered by other NCM departmental operations; includes making presentations and providing training to NCM Retail Solutions’ clients.
• Prepares for instruction by reviewing course content and data ahead of each training session.
• Clearly defines and meets learning objectives for each course.
• Uses a combination of lecture, audio-visual presentation, and student interaction to ensure a variety of learning methods that appeal to different types of learners.
• Ensures students’ active learning through the use of questions, experiential activities, skill practice and discussion.
• As requested, conducts post-class follow-up with NCMi students and/or their sponsoring dealer principal or general manager.
• Maintains classroom facilitation and platform skills by taking advantage of educational opportunities, staying current with industry trends, and maintaining professional networks.
• Creates educational content for use in articles, white papers, blogs, video training, promotional collateral and other applications as required.
• Records videos for online learning platform and promotional efforts.
• Travel up to 30%