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Parts and Accessories Management Program
Parts & Accessories Management Program is a three-part program that will help your parts managers develop the disciplined processes and accountability needed to effectively manage this critical department as a dealership profit center. This package bundles the Parts and Accessories Management courses— Foundation, Strategies, and Application at a reduced rate.
Save $1,000 USD with this Package!
Parts & Accessories Management I: Foundation is a comprehensive dealership training course designed to help Parts Managers and Fixed Operations leaders improve profitability, optimize inventory management, and strengthen department performance. Participants will learn essential financial, operational, and leadership strategies that drive efficient parts operations and support overall dealership success. Through data-driven analysis, real-world case studies, hands-on exercises, and instructor-led discussions, learners gain practical tools to improve inventory control, increase profitability, and enhance team effectiveness. The course provides a strong foundation in parts department management, equipping leaders with actionable strategies they can implement immediately to achieve measurable results and long-term success.
Class Length: 2 ½ days
Key Objectives & Competencies:
- Build accountability systems that improve parts department performance.
- Leverage financial analysis tools to identify growth and profitability opportunities.
- Optimize inventory management to improve cash flow and inventory return.
- Reduce obsolescence and lost sales through data-driven inventory strategies.
- Strengthen inventory accuracy through effective physical and perpetual controls.
- Implement pricing and margin management strategies that protect profitability.
- Analyze key parts department metrics to improve operational performance.
- Enhance collaboration between service and parts to drive fixed operations success.
Parts & Accessories Management II: Strategies is an advanced dealership training course designed to help Parts Managers and Fixed Operations leaders maximize profitability, improve operational efficiency, and strengthen department performance. Building on the foundation established in PM I, participants will learn advanced strategies for data-driven decision-making, financial forecasting, facility optimization, inventory management, and employee accountability. Through instructor-led discussions, hands-on workshops, peer collaboration, and NCM's Commitment process, learners develop practical solutions that can be implemented immediately. The course equips leaders with the tools needed to streamline operations, improve team productivity, increase parts department profitability, and drive long-term dealership success.
Class Length: 2 days
Key Objectives & Competencies:
- Improve parts department efficiency through optimized layout and workflow strategies.
- Strengthen asset management practices to reduce expenses and improve profitability.
- Implement inventory controls that minimize risk and maximize operational performance.
- Develop forecasting strategies that align inventory investments with business goals.
- Identify gross-producing opportunities through data-driven planning and analysis.
- Evaluate and grow wholesale operations to expand revenue potential.
- Establish accountability systems that improve team performance and execution.
- Develop and present a strategic action plan focused on measurable results.
Parts & Accessories Management III: Application is the capstone course in the Parts Management series, designed to help Parts Managers and Fixed Operations leaders successfully implement advanced strategies that improve department performance and profitability. Building on the concepts introduced in Parts Management I and II, this course focuses on real-world application, financial analysis, process optimization, and continuous improvement. Through instructor-led case studies, hands-on workshops, peer collaboration, and NCM's Commitment process, participants develop actionable plans to enhance inventory management, increase operational efficiency, and strengthen team engagement. Learners leave with practical tools and proven strategies to drive sustainable profitability and long-term success in the dealership parts department.
Class Length: 2 days
Key Objectives & Competencies:
- Elevate parts department performance through advanced leadership and accountability.
- Implement world-class processes that improve efficiency and operational consistency.
- Design compensation strategies that support employee performance and retention.
- Improve productivity through effective time, task, and priority management.
- Analyze dealership data to identify opportunities for profitability improvement.
- Develop data-driven strategies to optimize inventory performance and gross profit.
- Leverage key performance indicators to strengthen operational decision-making.
- Develop and present a strategic action plan focused on long-term growth.
Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.
Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 1 year. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 1 year. Non-attendance without prior notification or failure to attend the course within 1 year, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.
GMEP: A $3,000 USD nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 USD deposit is deducted.
- Cancellation on or before Session 1: 100%
- Cancellation on or before Session 2: 65%
- Cancellation on or before Session 3: 30%
- No Refund will be awarded after completion of Session 3