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Financial Manager Training Guide
WRITTEN BY: MIKE UDELL Posted on 07 31, 2024
When it comes to your business, the finance department is a key bridge between the sales floor and the open road. Finance managers play a crucial role in helping consumers navigate the journey from interested leads to satisfied customers. As the market and auto industry continue to evolve, finance managers need to stay up on the latest trends, technologies, and training to stay ahead of the pack. We understand just how essential it is to have a knowledgeable, well-equipped financing team. Learn more about our financial manager training guide with advice from Mike Udell, an instructor and consultant at NCM Associates.
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OEM Training for General Managers: Strategies for Success
WRITTEN BY: NCM ASSOCIATES Posted on 07 31, 2024
Staying ahead of the curve is a necessity. For general managers, this means embracing OEM training as an integral part of their professional development. This specialized knowledge is needed to navigate the many complexities of a brand's products, technologies, and processes for customers and the teams they lead. By investing in OEM training, dealerships can empower their GMs to lead their teams more effectively, optimize operations, and deliver memorable customer experiences. We talked with NCM Associates instructors to better learn about OEM training for GMs to consider.
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Guide to Automotive F&I Manager Training
WRITTEN BY: MIKE UDELL Posted on 07 30, 2024
Selling cars is just one of the ways auto dealerships can turn a profit. While service appointments are always a reliable source of revenue, the role of Finance and Insurance (F&I) is pivotal. Since F&I can exponentially increase profits for a dealership, F&I managers need to be equipped with a unique set of skills. At NCM, we know how important it is for F&I managers to help consumers navigate through these significant steps of the purchasing process. In this blog, NCM Associates instructor and consultant Mike Udell explores how our comprehensive guide to automotive F&I manager training offers a customer-centric approach to fixed ops and gives your business a great opportunity for sustainable success.
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Automotive Sales Training for New Hires
WRITTEN BY: REGGIE VAUGHN Posted on 10 24, 2023
As your dealership continues to grow, you want to ensure that your new hires have the training and support needed to successfully build their career. Automotive sales training increasingly utilizes technology, which can help dealership managers balance both training and daily operations. In our most recent blog, NCM Associates Instructor Reggie Vaughn shares his expertise on the sales process in the automotive industry and how to leverage technology for effective new-hire training.
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