Used Vehicle Management I: Foundation

Used Vehicle Management I: Foundations is a comprehensive training course designed for Used Vehicle Managers and dealership leaders seeking to improve pre-owned vehicle performance and profitability. Participants will learn the core operational, financial, and strategic principles needed to build a high-performing used vehicle department, including forecasting profitability, accountability management, inventory strategy, and process improvement. Through instructor-led discussions, department analysis tools, and practical classroom instruction, learners gain actionable insights that can be applied immediately. Using NCM’s Commitment process, each participant develops a customized improvement plan focused on increasing profitability, strengthening operations, and creating long-term success in the used vehicle department.

Class Length:2 ½ days

Key Objectives & Competencies:

Build accountability systems that improve used vehicle department performance.
Analyze financial performance using NCM tools and profitability metrics.
Develop inventory acquisition strategies that maximize used vehicle gross.
Improve inventory ROI through effective aging and days’ supply management.
Master trade appraisal processes to increase acquisition opportunities and accuracy.
Implement pricing, merchandising, and inventory strategies that drive profitability.
Monitor key performance indicators to improve operational results.
Develop a dealership-specific action plan focused on measurable growth.

New Virtual Training Sessions Now Available for This Course

HOW TO CONVINCE YOUR BOSS

Save by Bundling

Save thousands when you purchase more than one course within any applicable multi-part program!

Request Information

Used Vehicle Management I: Foundation

Cost:: $1,945 USD | Per Seat
Requirements:: None
Recommended for:: Used Vehicle Managers, General Sales Managers, and General Managers

Course Dates & Availability

July 6, 2026	Virtual Training**	Available
July 20 - 22, 2026	Kansas City, MO	Available
August 10 - 12, 2026	Toronto, ON	Available
September 14 - 16, 2026	Kansas City, MO	Available
October 6, 2026	Virtual Training**	Available
October 19 - 21, 2026	Kansas City, MO	Available
December 7 - 9, 2026	Kansas City, MO	Available
December 14 - 16, 2026	Toronto, ON	Available

Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.

This was an excellent course with tons of information. They did an awesome job of breaking everything down, without leaving anyone behind. Our instructor was clear and was never judgmental, which made it easy to speak up in front of the class.

Isiah Victor, Pre-Owner Sales Manager, Wyatt Johnson Toyota

As a service and parts director, it was extremely helpful to gain an understanding of challenges that face Used Car Departments.

Rob McDermott, Service & Parts Director

I would recommend that anyone in used cars or sales management take this class. It will give you a better understanding of how different expenses can be managed to make your dealership more successful.

Tracy Barnett, Sales Manager, John Sinclair Nissan

Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 1 year. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 1 year. Non-attendance without prior notification or failure to attend the course within 1 year, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.

GMEP: A $3,000 USD nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 USD deposit is deducted.

Cancellation on or before Session 1: 100%
Cancellation on or before Session 2: 65%
Cancellation on or before Session 3: 30%
No Refund will be awarded after completion of Session 3