DEVELOP AND TRAIN TO RETAIN YOUR BEST

Sales Manager Success

Sales Manager Success is a practical leadership course designed to help sales managers build consistently high-performing teams through structured processes, effective coaching, and clear accountability. Participants will define the role of a successful sales manager, establish performance expectations, and learn how standardized sales processes support employee training and development. The course also explores leadership behaviors, digital and in-person process alignment, onboarding, motivation, and ongoing performance management. Through interactive exercises, instructor-led discussions, and practical application, learners gain repeatable tools to strengthen team consistency, improve the customer experience, and drive sustainable sales results.

Class Length:2 ½

Key Objectives & Competencies:

  • Define the responsibilities, priorities, and performance expectations of a successful sales manager.
  • Build accountability systems that support measurable and sustained improvement.
  • Standardize sales processes to improve execution, training, and team consistency.
  • Align digital and in-person sales processes to create a unified customer experience.
  • Develop effective preboarding and onboarding plans that accelerate productivity and improve retention.
  • Apply structured training and coaching methods to strengthen employee performance.
  • Identify skill gaps and implement ongoing training strategies that reinforce continuous improvement.
  • Create actionable commitments that improve leadership effectiveness and sales results.
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Sales Manager Success

Cost:
$1,845 | Per Seat
Requirements:
None
Recommended for:
Sales Managers, Assistant Sales Managers, Sales Directors, and dealership leaders responsible for developing and leading sales teams.

Course Dates & Availability

January 19 - 20, 2027 Kansas City, MO Available
June 14 - 15, 2027 Kansas City, MO Available
November 8 - 9, 2027 Kansas City, MO Available

Call the NCM Institute at 866-756-2620  or complete this form  for more information or to register.

Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 1 year. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 1 year. Non-attendance without prior notification or failure to attend the course within 1 year, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.

GMEP: A $3,000 USD nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 USD deposit is deducted.

  • Cancellation on or before Session 1: 100%
  • Cancellation on or before Session 2: 65%
  • Cancellation on or before Session 3: 30%
  • No Refund will be awarded after completion of Session 3