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F&I Management I: Foundations

The F&I Management Foundations Course is designed to equip you with comprehensive knowledge and targeted action plans to boost profitability, enhance processes, and increase penetration rates within your F&I department. Unlike traditional trainings that focus on isolated skills or products, this course takes a holistic approach to F&I success. It emphasizes not just the F&I department but also the dealership-wide processes that contribute to sustainable growth.

This course is exclusively offered virtually through NCM eLearn.

Class Length:4 Live Classroom Sessions (75 minutes each) Plus Self-Study, Completed Over 30 Days

Key Objectives & Competencies:

  • Assess Performance: Identify strengths and growth opportunities as an F&I Manager to optimize your impact.
  • Develop a Comprehensive F&I Road to the Sale: Create a dealership-specific strategy with proven techniques to boost penetration and profits at every stage.
  • Design a Virtual F&I Experience: Adapt your F&I process to meet the demands of today’s digital-savvy customers.
  • Navigate Key Regulations: Review essential F&I regulations and learn strategies to stay compliant with evolving requirements.
  • Integrate Sales Consultant Training: Enhance the effectiveness of your sales team by aligning their role with F&I objectives.
  • Understand Diverse Customer Profiles: Tailor the F&I experience to meet the unique needs of different customer segments.
  • Create a Personalized Action Plan: Walk away with a targeted plan to implement immediate, impactful changes in your dealership.
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F&I Management I: Foundations

Cost:
$1,945 | Per Seat
Requirements:
None
Recommended for:
F&I Managers and Dealership Leaders

Course Dates & Availability

June 6, 2025 Virtual Training** Available
September 5, 2025 Virtual Training** Available

Call the NCM Institute at 866-756-2620  or complete this form  for more information or to register.

Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification or failure to attend the course within 6 months, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.

GMEP: A $3,000 nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 deposit is deducted.

  • Cancellation on or before Session 1: 100%
  • Cancellation on or before Session 2: 60%
  • Cancellation on or before Session 3: 30%
  • No Refund will be awarded after completion of Session 3