DEVELOP AND TRAIN TO RETAIN YOUR BEST

Effective Leadership

NCM's Effective Leadership is a dynamic, in-person 2-day class designed to enhance leadership skills, improve workplace culture, and drive measurable results. Through engaging modules, participants will explore strategies to lead with empathy, foster accountability, build high-performing teams, and retain top talent. This hands-on course includes a workbook, handouts, a USB, and a Professional Development Challenge, empowering attendees to apply their skills in real-world scenarios for lasting impact.

Class Length: 2 days

Key Objectives & Competencies:

Understand the goals and steps of the Professional Development Challenge.
Explore the impact of leadership on ROI, employee engagement, and attrition while leveraging empathy to inspire teams.
Differentiate between leading and managing, focusing on leadership traits, the 4 E's, and the leadership pyramid.
Master accountability management, including SMART goal-setting and fostering a strong workplace culture.
Identify strategies to retain top talent and create high-performing teams by understanding employee characteristics and turnover factors.
Develop coaching skills and conduct effective one-on-one meetings tailored to dealership scenarios.
Practice leadership techniques through role-playing with emphasis on verbal and nonverbal communication.
Create actionable leadership goals and measurement plans to drive professional growth.

HOW TO CONVINCE YOUR BOSS

Save by Bundling

Save thousands when you purchase more than one course within any applicable multi-part program!

Request Information

Effective Leadership

Cost:: $1,345 | Per Seat
Requirements:: None
Recommended for:: Departmental Managers, Planned Succession Personnel, General Managers, COOs, Managing Partners, and Dealer Principals

Course Dates & Availability

August 18 - 19, 2025	Kansas City, MO	Contact Us For Availability
October 6 - 7, 2025	Kansas City, MO	Available
November 5 - 6, 2025	Kansas City, MO	Available
December 15 - 16, 2025	Toronto, ON	Available

Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.

After 40+ years in the business, it was great to hear some new ideas on how to solve constantly reoccurring problems. Very professionally presented, would highly recommend.

Bob Bower, Director of Organizational Development, Hoselton Auto Mall

I am a 4th generation employee, and I am confident I will be able to pass this business down to a 5th generation if I can pass along the leadership skills NCM has provided our team.

Christopher Ilderton, National Commercial Sales Manager, Ilderton Dodge Chrysler Jeep Ram

I feel the best thing you can invest in is in your leadership skills. I plan to send all my department managers, followed by others at my store, all of whom will be pivotal to my vision for the dealership.

Dennis Fry, General Manager, JLR Bluff City

Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 1 year. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 1 year. Non-attendance without prior notification or failure to attend the course within 1 year, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.

GMEP: A $3,000 nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 deposit is deducted.

Cancellation on or before Session 1: 100%
Cancellation on or before Session 2: 65%
Cancellation on or before Session 3: 30%
No Refund will be awarded after completion of Session 3