DEVELOP AND TRAIN TO RETAIN YOUR BEST

Effective Leadership

NCMi's Effective Leadership course focuses on developing the skills necessary to lead, not just manage, your team to improved performance. Our course will cover accountability management, workforce planning, coaching your team, and much more. By implementing what you learn, you will become a more effective leader and take your department or dealership to the next level. In this course, students will experience instructor-led interactive discussions, departmental analysis tools, and a menu of best practices to develop a business plan for their dealership.

Class Length:1 ½ days

Key Objectives & Competencies:

Develop and enhance dealership culture using a “Best Practices” checklist.
Improve your hiring practices through the Perfect 4-Step Interview Question.
Did It Today (DIT) sheets that will assist in managing expectations throughout your organization.
Create organization charts, job descriptions, and regular one-on-one meetings.

HOW TO CONVINCE YOUR BOSS

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Effective Leadership

Cost:: $1,345 | Per Seat
Requirements:: None
Recommended for:: Departmental Managers, Planned Succession Personnel, General Managers, COOs, Managing Partners, and Dealer Principals

Course Dates & Availability

December 12 - 13, 2024	Kansas City, MO	Available
January 27 - 28, 2025	Kansas City, MO	Available
March 19 - 20, 2025	Toronto, ON	Available
March 24 - 25, 2025	Kansas City, MO	Available
April 22 - 23, 2025	Kansas City, MO	Available
June 17 - 18, 2025	Kansas City, MO	Available
June 26 - 27, 2025	Toronto, ON	Available
July 14 - 15, 2025	Kansas City, MO	Available
August 18 - 19, 2025	Kansas City, MO	Available
October 6 - 7, 2025	Kansas City, MO	Available
November 5 - 6, 2025	Kansas City, MO	Available
December 15 - 16, 2025	Toronto, ON	Available

Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.

After 40+ years in the business, it was great to hear some new ideas on how to solve constantly reoccurring problems. Very professionally presented, would highly recommend.

Bob Bower, Director of Organizational Development, Hoselton Auto Mall

I am a 4th generation employee, and I am confident I will be able to pass this business down to a 5th generation if I can pass along the leadership skills NCM has provided our team.

Christopher Ilderton, National Commercial Sales Manager, Ilderton Dodge Chrysler Jeep Ram

I feel the best thing you can invest in is in your leadership skills. I plan to send all my department managers, followed by others at my store, all of whom will be pivotal to my vision for the dealership.

Dennis Fry, General Manager, JLR Bluff City

Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification or failure to attend the course within 6 months, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.

GMEP: A $3,000 nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 deposit is deducted.

Cancellation on or before Session 1: 100%
Cancellation on or before Session 2: 60%
Cancellation on or before Session 3: 30%
No Refund will be awarded after completion of Session 3