Effective Leadership

Effective Leadership is an advanced leadership development course designed to help dealership leaders strengthen team performance, improve employee engagement, and drive operational excellence. Participants will build on core skills in accountability, workforce planning, coaching, and performance management to create a results-focused workplace culture. The course also explores generational workforce trends, employee motivation strategies, and data-driven decision-making to support long-term dealership success. Through interactive discussions, case studies, role-playing exercises, and instructor-led training, learners gain practical leadership tools they can apply immediately. Using Professional Development Challenges (PDCs), participants create personalized action plans to accelerate leadership growth and enhance team effectiveness.

Class Length: 2 days

Key Objectives & Competencies:

Develop leadership skills that inspire engagement and accountability.
Lead multigenerational teams with empathy, communication, and confidence.
Distinguish leadership from management to drive stronger results.
Build workforce strategies that improve hiring, retention, and performance.
Create high-performing teams through effective coaching and development.
Strengthen employee engagement with proven motivation and feedback techniques.
Practice real-world leadership skills through interactive dealership scenarios.
Develop a personalized action plan to enhance leadership effectiveness.

HOW TO CONVINCE YOUR BOSS

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Save thousands when you purchase more than one course within any applicable multi-part program!

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Effective Leadership

Cost:: $1,345 USD | Per Seat
Requirements:: None
Recommended for:: Department Managers, Planned Succession Personnel, General Managers, COOs, Managing Partners, and Dealer Principals

Course Dates & Availability

July 7 - 8, 2026	Kansas City, MO	Available
August 26 - 27, 2026	Kansas City, MO	Contact Us For Availability
October 7 - 8, 2026	Kansas City, MO	Available
November 23 - 24, 2026	Kansas City, MO	Available
December 21 - 22, 2026	Toronto, ON	Available

Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.

After 40+ years in the business, it was great to hear some new ideas on how to solve constantly reoccurring problems. Very professionally presented, would highly recommend.

Bob Bower, Director of Organizational Development, Hoselton Auto Mall

I am a 4th generation employee, and I am confident I will be able to pass this business down to a 5th generation if I can pass along the leadership skills NCM has provided our team.

Christopher Ilderton, National Commercial Sales Manager, Ilderton Dodge Chrysler Jeep Ram

I feel the best thing you can invest in is in your leadership skills. I plan to send all my department managers, followed by others at my store, all of whom will be pivotal to my vision for the dealership.

Dennis Fry, General Manager, JLR Bluff City

Single Class: If canceled 15–30 days prior to the session, 25% of the tuition will be forfeited unless rescheduled for another date within 1 year. If canceled fewer than 15 days prior to the session, 50% of tuition will be forfeited unless rescheduled for another date within 1 year. Non-attendance without prior notification or failure to attend the course within 1 year, will result in full forfeiture of funds. Must call by 2:00PM CST the Friday before the class begins.

GMEP: A $3,000 USD nonrefundable deposit is required at time of application with balance due 14 days prior to class start. Below is the refund schedule for the remaining balance, after the non-refundable $3,000 USD deposit is deducted.

Cancellation on or before Session 1: 100%
Cancellation on or before Session 2: 65%
Cancellation on or before Session 3: 30%
No Refund will be awarded after completion of Session 3