Used Vehicle Management I: Foundation

Part one of three in our Used Vehicle Management Program is the most impactful course in variable management, as most dealerships are struggling to maintain consistent profitability in this department. So much has changed in the last 10 years, there is much to be learned, understood, and embraced. This course will teach all the key elements to predict profitability. In this course, students will experience instructor-led interactive discussion, department analysis tools, and classroom lecture. This course will utilize Guarantee of Action (GOA) plans to provide a roadmap for improvement that is individualized for each student.

Class Length:2 ½ days

Key Objectives & Competencies:

  • Understanding the aging process and how to manage it
  • Develop a daily process to review all new trades and purchases
  • Understand all roles and responsibilities of a used vehicle manager
  • Calculate daily holding cost, understand probability of sale, and implement a bucket system to manage inventory
  • Implement the daily trade walk/stock walk
  • Clearly define and implement an effective appraisal process for your store
  • Understand and rate your dealership on the 30 key processes for the used vehicle department

New Virtual Training Sessions Now Available for This Course*
*Full classes take place over 4 weeks

Save by Bundling
Save thousands when you purchase more than one course within any applicable multi-part program!

Used Vehicle Management I: Foundation

1,895 | Per Seat
Recommended for:
Used Vehicle Managers, General Sales Managers, and General Managers

Course Dates & Availability

November 2, 2020 Virtual Training* Available
December 1, 2020 Virtual Training* Available
December 14 - 16, 2020 Kansas City, MO Available
January 5, 2021 Virtual Training* Available
February 1 - 3, 2021 Kansas City, MO Available
March 2, 2021 Virtual Training* Available
March 22 - 24, 2021 Kansas City, MO Available
April 19 - 21, 2021 Kansas City, MO Available
May 4, 2021 Virtual Training* Available

Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.

This was an excellent course with tons of information. They did an awesome job of breaking everything down, without leaving anyone behind. Our instructor was clear and was never judgmental, which made it easy to speak up in front of the class.

Isiah Victor, Pre-Owner Sales Manager, Wyatt Johnson Toyota

As a service and parts director, it was extremely helpful to gain an understanding of challenges that face Used Car Departments.

Rob McDermott, Service & Parts Director

I would recommend that anyone in used cars or sales management take this class. It will give you a better understanding of how different expenses can be managed to make your dealership more successful.

Tracy Barnett, Sales Manager, John Sinclair Nissan

Cancellation Policy: More than 15 days, but less than 30 days, prior to session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. Less than 15 days prior to session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification* or failure to attend the course within 6 months will result in full forfeiture of funds.
*Must call by 2:00PM CST the Friday before the class begins.