General Management Executive Program

More than just a dealer academy, the NCMi General Management Executive Program (GMEP) is a practical and comprehensive education program that prepares current and future dealers and managers for long-term automotive careers. GMEP spans across 11 months, meeting for 3 ½ days every-other month for a total of six sessions. During this timeframe, students take a deep dive into each dealership department: sales, service and parts, and the accounting office are just some of what's included. Students will learn how each department operates, what drives performance, what obstacles to watch for, and how to lead their team to success. Throughout the program, students will utilize NCM’s proprietary Guarantee of Action (GOA) plans, as well as review and critique the dealership’s NCM financial composite. This program will help students develop the necessary knowledge, skills, and abilities to be a successful executive in today’s competitive retail automotive industry. Session One: Accountability Management and Financial Management Session Two: ​Service Department Management Session Three: ​Service Department Management (continued) Parts Department Management Session Four: ​Used Vehicle Management Digital Marketing and Internet Management Session Five: ​General Sales Management Digital Marketing and Internet Management (continued) Session Six: ​Financial Services Management Collision Review of Each Department - Application Exercises & Case Studies

Class Length:

Key Objectives & Competencies:

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General Management Executive Program

$9,750 | Per Seat
Recommended for:
Future General Manager/Dealer Principals (High Potential Employees), Planned Succession Personnel, General Managers, Managing Partners, Dealer Principals, and COOs

Course Dates & Availability

Call the NCM Institute at 866-756-2620 or complete this form for more information or to register.

Attending the NCM GMEP program clearly helps you identify many areas of opportunity in every aspect of our business. We now have the tools, information, and ideas on how to become some of the best run dealers in the country.

Doug Fleming, General Manager, Findlay VW

I have 37 years of experience in the automotive field, and this was by far the best training/information that I have been exposed to!

Gary Burton, General Manager, Gregg Young Chevrolet of Norwalk

This course has transformed my perception of the auto industry. The basics apply no matter what the average price-point of the merchandise you are selling, your customer, or market you compete in. I can't recommend this program enough to all GMs.

Mark Paddack, General Sales Manager, Boardwalk Ferrari Maserati of San Francisco

GMEP provided me with the frame work to be successful. I spent most of my time in fixed operations, so having the knowledge of the variable side of the business was extremely helpful.

Travis Zmak, Sales Manager, Teton Auto Credit

Cancellation Policy: More than 15 days, but less than 30 days, prior to session, 25% of the tuition will be forfeited unless rescheduled for another date within 6 months. Less than 15 days prior to session, 50% of tuition will be forfeited unless rescheduled for another date within 6 months. Non-attendance without prior notification* or failure to attend the course within 6 months will result in full forfeiture of funds.
*Must call by 2:00PM CST the Friday before the class begins.