Explore Blogs from Industry Experts

Training Your Team to Navigate the Challenges of the Used Vehicle Market

WRITTEN BY: NCM ASSOCIATES Posted on 12 22, 2025

The used vehicle market has rapidly evolved into an essential component of dealership profitability, requiring a sharp focus on strategy, inventory management, and team training. From supporting new car sales to optimizing residual values and reinforcing dealer viability, your dealership’s long-term success hinges on how well your team adapts to the complexities of this sector.

How to Improve Auto Sales Training

WRITTEN BY: REGGIE VAUGHN Posted on 07 30, 2024

The sales process plays a vital role in the automotive industry. From making connections to sharing crucial information on specific brands, several developed skills are required to close any sale. With individualized training programs, dealership managers can help their salespeople feel prepared. To help dealership leaders like you understand how to best leverage technology in auto sales training, NCM Institute expert and instructor Reggie Vaughn has a few tips.

Why Should I Buy My Vehicle from You?

WRITTEN BY: ROBERT NEUMAN Posted on 06 25, 2020

In this recent blog, NCM Moderator, Robert Neuman, discusses the importance of separating yourself from other dealers in your area by finding your “Why Buy” message. With an overwhelming amount of dealers that consumers can choose from, you must...

How To Improve Your Online Trade Appraisal Process

WRITTEN BY: LEE MICHAELSON Posted on 06 08, 2020

In the new automotive market, your dealership needs to be able to conduct online businesses professionally and master a touchless, frictionless appraisal process. Learn from an NCM Moderator how to get started.