Articles from Automotive Industry Experts
Articles from Automotive Industry Experts

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Service Productivity and Retention

Find Additional Productivity Per Technician in Your Shop

WRITTEN BY: Chris Kahrs
Posted on October 15, 2018

Recruiting and retaining technicians has become a significant challenge to a lot of dealerships across the country. Learn how to improve technician productivity.

Dealership Service

Why Should You Care About Your Alignment Penetration?

WRITTEN BY: Stephen Smith
Posted on October 04, 2018

If you’re not tracking your customer pay alignment penetration in your service department, you need to start today. Your service department is rich with gross profit potential and maximizing its efficiency should be a priority for every dealer.

Cars in lot

The Dos and Don’ts of Punch Cars

WRITTEN BY: Lee Michaelson
Posted on September 27, 2018

While everyone knows the importance of punch cars, many dealers still haven't optimized them! Learn how with this great advice from expert Lee Michaelson.

Trophy Cup Held by Man

And the Most Important Service Metric is …

WRITTEN BY: Terry Wichmann
Posted on September 20, 2018

What is the most important metric in your service department? Expert Terry Wichmann shares his thoughts and suggestions for improving this crucial number ...

Well in a desert

Fracking Profit from Your Dealership Well

WRITTEN BY: Joe Basil
Posted on September 06, 2018

Your additional net profit is sitting in all the cracks and crevices of your dealership. Expert Joe Basil says "It’s time to dig!" See how in this helpful article.