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Maximize ROI with Internet Management Training
Maximize ROI with Internet Management Training
WRITTEN BY: NCM ASSOCIATES

Boost lead conversions and customer satisfaction with NCM Associates’ Internet Management Training Program—tailored to improve ROI and digital performance for dealerships.

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What Skills Are Dealerships Looking for in Sales and Service Professionals?
What Skills Are Dealerships Looking for in Sales and Service Professionals?
WRITTEN BY: BOB CLARK

From the rise of electric vehicles (EVs) to the increasing demand for digital retailing, the automotive industry is constantly evolving. Professionals in these roles, as a result, must adapt to new technologies and customer behaviors. Bob Clark, an Instructor and Consultant at NCM Associates, provides insight into the essential skills ...

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Financial Manager Training Guide
Financial Manager Training Guide
WRITTEN BY: MIKE UDELL

When it comes to your business, the finance department is a key bridge between the sales floor and the open road. Finance managers play a crucial role in helping consumers navigate the journey from interested leads to satisfied customers. As the market and auto industry continue to evolve, finance managers need to stay up on the latest trends, technologies, and training to stay ahead of the pack. We understand just how essential it is to have a knowledgeable, well-equipped financing team. Learn more about our financial manager training guide with advice from Mike Udell, an instructor and consultant at NCM Associates.

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OEM Training for General Managers: Strategies for Success
OEM Training for General Managers: Strategies for Success
WRITTEN BY: NCM ASSOCIATES

Staying ahead of the curve is a necessity. For general managers, this means embracing OEM training as an integral part of their professional development. This specialized knowledge is needed to navigate the many complexities of a brand's products, technologies, and processes for customers and the teams they lead. By investing in OEM training, dealerships can empower their GMs to lead their teams more effectively, optimize operations, and deliver memorable customer experiences. We talked with NCM Associates instructors to better learn about OEM training for GMs to consider.

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